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General inquiries

We will make it our obligation to answer any inquiries within the next 48 hours

When requesting assistance by email, if possible, please email us in English or Portuguese to ensure the fastest turnaround for your request.

Note from the Management:
For more information, questions, or comment please send me an email. I will personally care for every matter that is brought to my attention. I will do my best to meet and exceed your expectation(s), listen to your concern(s), and/or answer your question(s) in a timely fashion. In my opinion, our customer is always right, which is the reason I get up everyday with a smile on my face to come to work.
I want you to be delighted with our product and if that is not the case I want to hear your thoughts regarding my products. My goal is to keep our customer satisfied and if the customer is not satisfied then I am not satisfied. Help me make ELEMENT(O)S BRAZIL the sexiest and most comfortable underwear and swimwear possible.
Feel free to contact me through the above channels with anything that comes in your mind. I want to make sure that ELEMENT(O)S BRAZIL is your underwear and swimwear of choice in the hopes that you remain as a current customer. I have been working intensely on developing the hottest mens apparel without compromising comfort. I want you to feel sexy, but also exceptionally comfortable. I do not want and will not allow our apparel to be just cute without the comfort. I am confident we have developed an outstanding product which will meet your expectations.

I appreciate your patronage and make sure to visit our website often to check out our latest designs. We plan on releasing new designs as often as possible, maybe on a monthly basis. As always, it is a pleasure to hear from you and please contact me with any and all of your inquiries.

Very truly yours,

Anderson Heringer Prata